Demo Service Terms and Conditions
How to Demo - Online
- Available on all adult rackets
- Select Demo Racket
- Choose a String Upgrade
- Receive your Racket (Bumper Tape and Overgrip applied)
- Play and Test your Racket (Very Carefully)
- If you like it, keep the racket and e-mail us for the £20 demo fee refund (Within 2 weeks of your order date)
- If you wish to return, insure the racket is unmarked, undamaged and is in the same condition as you received it.
- Send it back to us, including your original packing slip. (We recommend a Tracked Service)
- Racket must be received within 14 days of the order date.
- Once received and condition checked, we will refund the full amount minus the Demo Fee and String Upgrade Fees
- Rackets will be thoroughly inspected upon receipt, and we reserve the right to add extra charges if there are signs of misuse or damage, or reject the racket return altogether.
- You must not remove the over grip, the plastic sleeve on the original grip or the demo tape on the bumper bar while trying the racket
- A maximum of 3 rackets may be demoed at one time.
- The demo programme does not apply to badminton, squash, racketball, padel or pickleball rackets