Demo Service
Try Before You Buy!
Not sure what racket is right for you? Struggling to decide between two new rackets? Want to check whether the weight is right or how the racket feels? We have over 50 rackets for you to try before you buy!
We understand that investing in a new racket is a big commitment both financially and for your game. Although we can advise individuals in store or on the phone, the best way to select a racket is to try it!
We offer a demo service on all rackets that retail over £100. You can try as many as you like (max of 2 at a time) until you find the new racket for you.
How to Demo - Online
- Available on all adult rackets
- Select Demo Racket
- Receive your Racket (Bumper Tape and Overgrip applied)
- Play and Test your Racket (Very Carefully)
- If you like it, keep the racket and e-mail us for the £20 demo fee refund (Within 2 weeks of your order date)
- If you wish to return, insure the racket is unmarked, undamaged and is in the same condition as you received it.
- Send it back to us, including your original packing slip. (We recommend a Tracked Service)
- Racket must be received within 14 days of the order date.
- Once received and condition checked, we will refund the full amount minus the Demo Fee and String Upgrade Fees
How to Demo - In Store
A 100% deposit is required on all Demo Rackets that leave the shop
A maximum of two rackets can be taken at a time for up to a week.
Upon return a £20 fee will be charged if a racket is not purchased.
If we don't receive a racket back within a week, we reserve the right to not accept the racket's return, and no refund will be offered.
If we receive a racket back damaged or in an otherwise unacceptable state, we reserve the right to issue a smaller or no refund.
Speak to a staff member for more information.
