Demo Service
Try Before You Buy!
Not sure what racket is right for you? Struggling to decide between two new rackets? Want to check whether the weight is right or how the racket feels? We have over 50 rackets for you to try before you buy!
We understand that investing in a new racket is a big commitment both financially and for your game. Although we can advise individuals in store or on the phone, the best way to select a racket is to try it!
We offer a demo service on all rackets that retail over £100. You can try as many as you like (max of 2 at a time) until you find the new racket for you.
How to Demo - In Store
A 100% deposit is required on all Demo Rackets that leave the shop
A maximum of two rackets can be taken at a time for up to a week.
Upon return a £20 fee will be charged if a racket is not purchased.
If we don't receive a racket back within a week, we reserve the right to not accept the racket's return, and no refund will be offered.
If we receive a racket back damaged or in an otherwise unacceptable state, we reserve the right to issue a smaller or no refund.
Speak to a staff member for more information.
How to Demo - Online
Select your demo racket from the available options below.
You then have 1 week to give it a test and decide what you would like to do.
After you have made your decision and we've received the demo racket back. We can either:
If you like it:
We'll post you a brand new one only charging for extra shipping and a re-string (if you want one).
If you don't like it:
A refund is given for the purchase price, minus £40 as a demo fee.
If we don't receive a racket back in time or it is damaged or in an otherwise unacceptable state, we reserve the right to issue a smaller or no refund. (we recommend when returning a racket to use DPD or Royal Mail Tracked service)
